Contact support

A ticket follows the problem until it is solved. Response within 2 business days, by email; replying to the email adds to the ticket.

Frequently asked questions often answer right away: account, subscription, devices, a model that does not load.

The problem

Fields marked with an asterisk (*) are required.

Email address

Device

Where does the problem happen

Foxar app on iPhone or iPad

app.foxar.org in a browser

Apple Vision Pro

Other

Description of the problemWhat was expected, what happens, since when.

Screenshot (optional)Drop an image here or choose a file. PNG or JPEG, 2 MB at most.

Attach technical information: browser, system, page language.

From the app, the Help menu then “Report a problem” also attaches a screenshot and the app version.